
Shaka 2.0
For when you're not sure you're really listening
Learn to focus your attention and spot the listening mistakes that keep coming up in challenging situations.
Communication
Listen. Understand. Connect.
Practice difficult conversations before you have them: really listening, saying no without conflict, reading what isn’t said and telling stories that hook people.
8 games, each one for a different challenge

For when you're not sure you're really listening
Learn to focus your attention and spot the listening mistakes that keep coming up in challenging situations.

To read what goes unsaid
Interpret the channels of nonverbal communication and discover clues to tell when someone isn't being honest.

To say no without a fight
Tell passive, aggressive and assertive behavior apart, and build an assertive message without creating conflict.

To connect with how others feel
Recognize the different types of empathy and practice showing it in real conversations.

To adapt to any style
Learn the four interpersonal communication styles and adapt yours to get in sync with each one.

To deal with difficult customers
Solve 27 real-life customer service situations and build your business acumen and empathy.

To fix problems at the root
Learn the 8D method to solve problems in a structured way, with tools like the 5 Whys.

To tell stories that hook people
Learn the fundamentals of storytelling and a six-question strategy to build stories that captivate any audience.
Who want to improve their communication skills at their own pace and show it with a certificate on LinkedIn.
That need to train several people, with a dashboard to assign courses and track progress.
Here you learn by making decisions in realistic situations, with feedback, not by watching slides.
Every choice has consequences, just like in your real workday.
Short sessions you can spread out however suits you.
Computer, phone or tablet, without losing your progress.
Guides to help you choose how to train.
The 10 soft skills employers ask for most, how to turn them into proof on your resume and in interviews, and which training format actually builds them.
Read the articleInfluenceIn person, video, coaching, practice groups or a simulator: what each public speaking course format gives you and how to combine them to speak with ease.
Read the articleSalesSPIN, consultative selling, AIDA, challenger, storytelling… Compare 7 sales techniques, each with a quick example, and find the one that fits what you sell.
Read the articleGet these 8 games and the rest of the catalog (71 in total) with one subscription.
Explore the catalogWe use essential cookies to make the store work and, with your permission, Google analytics cookies to understand how it is used and improve it. You can accept them, reject them or choose. More in our cookie policy.